Nicepage sudden text box removal

chrisvanuitert.it
2 Posts
chrisvanuitert.it posted this 02 November 2021
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Wordpress 5.8.1 with Nicepage 3.28.6.

Hello,

I'm currently near the end of designing a very simple Wordpress website for my local Dutch barber using the Nicepage plugin. When suddenly, without making any revisions, Nicepage deleted my theme and lots of text boxes throughout the whole site. I added all missing content back manually but I'm scared of this happening again in the future. Is there any way i can export or backup my site like in the desktop version?

Wordpress 5.8.1 with Nicepage 3.28.6. Hello, I'm currently near the end of designing a very simple Wordpress website for my local Dutch barber using the Nicepage plugin. When suddenly, without making any revisions, Nicepage deleted my theme and lots of text boxes throughout the whole site. I added all missing content back manually but I'm scared of this happening again in the future. Is there any way i can export or backup my site like in the desktop version?

Last edited 03 November 2021 by chrisvanuitert.it

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Support Team
Support Team posted this 08 November 2021

Hi Chris,

Thanks for contacting us and your interest in Nicepage.

Once you've finished the design of your website, you can contact your hosting support and ask them to guide you on how to make a backup for your website.

Also, if you want we can try to check what was the case of the issue, but for that, we would be required for your detailed explanation of what had happened and the screenshots. In general, we need that information so we could reproduce the issue on our side, thus we could try to prevent it in the future.

Let us know if you require further assistance

Thank you.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.

Hi Chris, Thanks for contacting us and your interest in Nicepage. Once you've finished the design of your website, you can contact your hosting support and ask them to guide you on how to make a backup for your website. Also, if you want we can try to check what was the case of the issue, but for that, we would be required for your detailed explanation of what had happened and the screenshots. In general, we need that information so we could reproduce the issue on our side, thus we could try to prevent it in the future. Let us know if you require further assistance Thank you. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1. Follow us on Facebook: http://facebook.com/nicepageapp.
webxsite
167 Posts
webxsite posted this 08 June 2022

I have just experienced the same issue with my version - I think they did this to all the old versions on purpose because we didnt continue our subscription. Nothing worse then coming back to a site that was complete and now random text boxes are missing and you can even add text boxes.

Im so tired of Nicepage, I really wish I never used it - years of constant pain like this.

I have just experienced the same issue with my version - I think they did this to all the old versions on purpose because we didnt continue our subscription. Nothing worse then coming back to a site that was complete and now random text boxes are missing and you can even add text boxes. Im so tired of Nicepage, I really wish I never used it - years of constant pain like this.
Support Team
Support Team posted this 09 June 2022

Nathan,

We do understand your discontent and would love to help if you create a separate private case, providing your project and screenshots/video showing the issue.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Nathan, We do understand your discontent and would love to help if you create a separate private case, providing your project and screenshots/video showing the issue. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
baysidedigitalcreative
5 Posts
baysidedigitalcreative posted this 18 April 2023

I have the same issue, text boxes go missing for a client site, they can't edit it, and seriously nicepage is now just becoming frustrating, it's very very buggy, and I'm contemplating just ditching it and restarting with something else. I have been wasting more time than needed. what is the fix? its simple as that, the text boxes for the whole site have just gone missing when going to edit the page. what's the fix?

I have the same issue, text boxes go missing for a client site, they can't edit it, and seriously nicepage is now just becoming frustrating, it's very very buggy, and I'm contemplating just ditching it and restarting with something else. I have been wasting more time than needed. what is the fix? its simple as that, the text boxes for the whole site have just gone missing when going to edit the page. what's the fix?
chrisvanuitert.it
2 Posts
chrisvanuitert.it posted this 18 April 2023

baysidedigitalcreative, this has been a while for me. I manually added everything back and I now make backups every so often. I used to find random text boxes scattered all throughout the page, all magically reappearing from before they vanished. It has been quite a while and everything works fairly stable now. With the knowledge of what happened to me, I recommend starting each page fresh and pasting in single salvageable elements from your old pages. If you copy the entire page you might have text boxes reappearing now and then, messing up the format of your site, which is hard enough to maintain as it is. I hope this might help you, if not feel free to ask.

baysidedigitalcreative, this has been a while for me. I manually added everything back and I now make backups every so often. I used to find random text boxes scattered all throughout the page, all magically reappearing from before they vanished. It has been quite a while and everything works fairly stable now. With the knowledge of what happened to me, I recommend starting each page fresh and pasting in single salvageable elements from your old pages. If you copy the entire page you might have text boxes reappearing now and then, messing up the format of your site, which is hard enough to maintain as it is. I hope this might help you, if not feel free to ask.
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